Clinton County Call Center to start operations Monday March 30 at 10 a.m. for county residents.
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The Clinton County Health Department in partnership with Healthy Communities of Clinton County Coalition will begin operations of a county-wide call center for residents with general questions concerning the COVID-19 pandemic, the status of county testing, what to do if you have symptoms or are ill, and many other areas of assistance. This call center will be funded by the Clinton County Government and coordinated with the Clinton County Emergency Management Agency and 911.
The public can call into the call center using 765-652-6501.
Healthcare providers with general questions on testing/criteria can call the center dialing 765-652-6502.
This center will be staffed by Community Health Staff and county/nursing volunteers and all calls will be taken in the order they are received. Information will be updated daily/weekly as needed and the center may refer callers to additional services when appropriate or available.
The initial hours of operation are 10 a. m. to noon and again from 4-6 p.m. each day Monday – Friday until the situation dictates a change or until further notice. Managers will evaluate the need for additional hours of operation based on call volume.
Note: During hours the call center is not staffed, general questions from the public or healthcare provider inquiries about COVID-19 may also be directed to the ISDH COVID-19 Call Center at the toll-free number 877-826-0011 (available 24/7)