The following is a statement from Stacy Uitts of the Frankfort Billing Department about some of the problems they have had with some individuals paying their utility bills online.
“Frankfort Municipal Utilities’ customers please be aware when paying a bill online you are not using www.doxo.com. This website looks as if it is our online bill pay company and it is not. We are in no way affiliated with doxo, nor do we have a contract with this company. Payments made through doxo can’t and won’t be guaranteed by Frankfort Municipal Utilities. Please be sure if paying your bill online you are using our website at www.frankfort-in.gov.”